Day 1

Gain insight into today’s sessions so you can get the most out of your conference experience.

As Canadian organizations embrace AI in HR, how do we balance innovation, productivity, and ethical responsibility? Take away specific solutions to write a blueprint to:

• Understand AI’s impact on employee experience, from trust and transparency to privacy, well-being, and upskilling.
• Embed human oversight and strong governance while aligning AI with employee-centric values.
• Navigate the balance between innovation and risk.
• Harness AI strategically to enhance, not compromise, the employee experience.

Walk away with a roadmap for responsibly leveraging AI to empower employees and drive meaningful organizational impact.

Collecting feedback is easy. Turning it into meaningful change is the challenge. Walk away with actionable strategies to:

• Create feedback cycles that drive visible, trackable results.
• Close the loop effectively and communicate outcomes to boost employee trust.
• Measure employee sentiment using smart qualitative and quantitative methods.
• Build a clear, step‑by‑step roadmap to convert feedback into real organizational impact.

Harness employee insights and turn them into action that truly moves the needle.

As organizations modernize HR systems, they face a critical design challenge: making tech that works for people, not just for process. Gain actionable insights to:

• Develop a vision for human-centred HR tech in the workplace.
• Identify key challenges in developing HR technologies that are fit for purpose.
• Use automation that augments human work rather than replacing it.

Learn from real-life examples and source a framework for implementing intuitive, ethical, and user-friendly HR systems.

Integrate colleague development programs, reward and recognition, and memorable experiences for a cohesive environment where employees feel valued, motivated, and empowered. Source practical tips to build a unified employee experience by:

• Aligning learning and development with recognition and real-time feedback.
• Designing colleague programs that reinforce purpose, performance, and belonging.
• Creating memorable moments that strengthen culture and elevate engagement.

Make your employees feel seen, supported, and celebrated for the engagement to become sustainable.

Flexibility continues to be the top driver of employee experience in Canada. Benefit from guidance on how to:

• Harness the power of flexible working whilst ensuring business needs are met.
• Assess what flexibility looks like for your company, and how to get employees on board.
• Redefine flexibility beyond location, including autonomy, scheduling, meeting norms, deep-work time, and well-being days.\

Gain practical insights on balancing your business needs with employee agency.

Future-proof EX Without Losing Culture

Scale efficiency without eroding trust, empathy, and human connection. Cut through the hype to explore where AI genuinely enhances employee experience and where it risks dehumanizing it. Master success factors to:

• Design employee journeys that blend automation with empathy
• Create the role of leaders and managers in maintaining trust in AI-enabled workplaces
• Maintain ethical, transparent, and inclusive use of AI in people decisions

Measure EX success beyond productivity metrics in an AI era

Some retention strategies do not just rely on compensation. Flexibility, culture, manager relationships, and meaningful development are equally significant. Source practical strategies to:

• Deepen engagement and reduce turnover risk in a cooling labour market.
• Understand what is keeping employees where they are and how to harness this for greater employee satisfaction.
• Explore key initiatives to make your best employees more likely to stay at your organization.

Gain insights on employee retention in the current employer market.

Career development is one of the biggest predictors of EX and one of the biggest gaps. Walk away with guidance on how to:

• Develop strategies for building transparent, equitable internal mobility programs.
• Understand how to implement effective skills pathways and talent marketplaces for your employees.
• Initiate career conversation and provide development resources that empower employees to grow where they are.

Harness career progression strategies for improved employee retention and internal mobility.

In multi-site, international organizations, EX is shaped by how well talent, leadership, and operations align. Balance your business outcomes with integrity, simplicity, and purpose while navigating complexity at scale. Learn to strengthen your employee experience to:

• Build integrated talent acquisition and talent management strategies across regions.
• Use coaching, compensation, and mobility programs to support engagement and retention.
• Lead labour relations and people decisions with clarity, trust, and business focus.

Create exceptional employee experience for disciplined leadership, purposeful design, and excellent execution.

Review the key solutions and takeaways from today’s sessions. Learn essential action points you can start using immediately. Discuss tomorrow’s highlights!

• Relax and unwind with tasty cocktails after a long day of learning.
• Don’t miss your chance to win fun prizes by scanning your badge at our exhibitor booths.
• Make dinner plans with your new connections and explore the best of what Toronto nightlife has to offer. Just be sure to set your alarm for Day 2!

• Relax and unwind with tasty cocktails after a long day of learning.
• Don’t miss your chance to win fun prizes by scanning your badge at our exhibitor booths.
• Make dinner plans with your new connections and explore the best of what Toronto nightlife has to offer. Just be sure to set your alarm for Day 2!